EF 17-55 f/2.8 IS Problem

[Jack Dawe]

I really liked this lens for its vibrance and low light capabilities, but it's died on me. I really miss it. It still works fine at 17mm, but the minute I zoom in I get an error 01 message telling me that communication between the camera and lens has been lost and advising me to clean the contacts. I have cleaned the contacts on the lens to no avail (and the contacts on the camera are fine with my other lenses). Unfortunately Canon are no longer servicing the 17-55. Do you think this is something a third party would be able to rectify, or is the lens kaput?

 

[Anton Largiader]

I suspect a bad ribbon cable, which is totally repairable. Do you have a good camera repair place nearby?

Canon 17-55 f/2.8 Lens Problem (Err 01): Canon SLR Lens Talk Forum: Digital Photography Review

Expert news, reviews and videos of the latest digital cameras, lenses, accessories, and phones. Get answers to your questions in our photography forums.

www.dpreview.com

17-55 disassembly and flex cable repair. -- Canon Lenses in photography-on-the.net forums

17-55 disassembly and flex cable repair. in Canon Lenses

photography-on-the.net

 

[Jack Dawe]

I suspect a bad ribbon cable, which is totally repairable. Do you have a good camera repair place nearby?

Canon 17-55 f/2.8 Lens Problem (Err 01): Canon SLR Lens Talk Forum: Digital Photography Review

Expert news, reviews and videos of the latest digital cameras, lenses, accessories, and phones. Get answers to your questions in our photography forums.

www.dpreview.com

17-55 disassembly and flex cable repair. -- Canon Lenses in photography-on-the.net forums

17-55 disassembly and flex cable repair. in Canon Lenses

photography-on-the.net

Many thanks indeed, Anton. That first link describes my problem exactly. So: a faulty ribbon cable. Presumably this is what I need:

3 PCS Lens Aperture Shutter Flex Cable Ribbon for Canon EF-S 17-55mm Repair Unit | eBay

(1)New, made in China.

www.ebay.co.uk

We do have one or two indepedent lens repair chaps locally, so I'll have a chat and see what they think.

 

[Nick5]

My old 17-55 had the same issue albeit over ten years ago. The Canon Repair Center in Central Jersey was less than a 90 minute drive and fixed the issue with Ribbon Cable.
Unfortunately that facility closed a few years ago.

 

[MMP]

I also had this happen to my 17-55, many years ago. A local camera shop did the repair and it worked flawlessly for many years before I sold it. I don't remember exactly what they charged, but It wasn't more than $150. Convert that to today's cost, I'd guess its close to a $300 job.

 

[cdifoto]

My 24-70 suffered the same fate. I have a replacement cable with aperture here for when I muster the nerve to disassemble it that far.