Data Recovery - Sandisk Rescue Pro

[Joeseph]

While on [assignment] holiday in Sydney a while back, I had the misfortune of having an SD card fail in the middle of copying back using a cardreader to a laptop. Copied approx. 9 images of about 200 or so then popped up with the dreaded “you need to format the disk before you can use it” message.




Popping the card back into the camera, a message “Card2 cannot be accessed Reinsert/change the card or format card with camera” appears, clearly card is now broken.



The Sandisk Extreme 180MB/s 256GB SD Card was probably 4 years old at this stage & had been formatted in camera before use and helpfully didn’t have any critical shots on it, so I just labelled the card with a big large “F” and filed it in the back of the bag.

Because I didn’t have a lot of other cards with me, (or time for that matter) I sought the help of google to find a couple of replacement cards and settled on another 2x Sandisk 256 GB SD cards plus a 256 GB CFExpress card so I could run the next event with dual cards in my R5, plus get a free 1-year license for a copy of Sandisks’ “RescuePro” software.



Once home the following week, I downloaded the software & usual easy install, select language, accept license & let installer choose a folder etc. .







upon opening the App, was presented with a pop-up to enter in the license code number,

 

[Joeseph]

which painlessly licensed the software and presented the following screen:





As I had both photos & videos on the card, I chose Recover Files as the option and after asking what the source drive was, it immediately sprung into action examining the card -but I was a little confused as the software hadn’t asked me where to put any recovered files at that stage. Turns out the software by default assuming you’re using Windows creates a folder C:\Users\<username>\Documents\Recovered and dumps all the recovered files in a subfolder for the particular scan called <date> <time>

If you want to put the recovered files elsewhere, you must cancel the scan & amend the configuration to include a different “destination” folder elsewhere on your machine





Good of them to Caution (in Red) you against putting the output files on the problem card/drive!


Anyhoo, once the scan of the card has taken place, the software then gets to work recovering the actual files. Haven’t got a printscreen of this progress bar, but pretty self-explanatory.


Once finished (took an hour or so) there were lots of Jpeg files, CR3 files and BAK files but no MP4 video files in the output folder.

After a bit of testing, figured out the BAK files were the MP4 movie files so just needed to re-name all those files as MP4 and could then open & view them.

Lots of files from months & months ago so appears doing a “normal” SD card format in R5 doesn’t clear anything except the pointers to the files. I’ll try a “low-level” format in the coming days to see what’s recoverable (or not)

 

[joayne]

Thank You joeseph! This is a great help.
That software has also saved my "bacon" on 2 very special occasions! Made me a fan for sure!

 

[paddler4]

thanks, very helpful. However, the embedded images won't display on the two browsers I tried. When I right click on them and try to open them in a different tab, I get this:

Oops! We ran into some problems.​

You do not have permission to view this page or perform this action.

 

[Joeseph]

thanks, very helpful. However, the embedded images won't display on the two browsers I tried. When I right click on them and try to open them in a different tab, I get this:

thanks - I'll have a look at it and try to figure out what's what...

Edit: figured out what I'd done wrong - had made a draft of this thread elsewhere & the copy/paste for the screenshots didn't work properly. Apologies - Should be fine now...

 

[StuartW]

Not seeing any pics either, just question marks.

 

[Bob]

Pics look fine now - thanks!